At our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers, and we want to ensure that we provide the very highest levels of service to you at all times.

Any order placed before 12PM EST (Monday - Friday) will be mailed the same day. All other orders are mailed within 24 hours of opened business hours. Almost all orders are mailed via UPS but if you require a different carrier such as one that can deliver to a PO BOX please contact customer service directly through the website. Shipments over 2lbs sent to PO Boxes may incur additional charges. Please contact Customer Service for details. If next day service is required the best option is always to call our toll free phone number during regular business hours. For questions about our shipping outside the continental United States call: Customer Service: (888) 644 4533

Free Shipping is provided on all orders over $199. Smaller orders will have shipping costs calculated at check out. If you have specific questions on shipping costs please call our toll free phone number during normal business hours. In some cases promotions are advertised with coupon codes or special sales days when all orders receive free shipping. Please sign up to our news letter if you wish to be notified when Free Shipping promotions occur.

Tracking numbers are automatically emailed when an order is shipped. If your tracking number shows that your order has been delivered but you have not received it please contact us via our website or call our toll free phone number during normal business hours.

Please use our order form "Comments" box to clarify your address if necessary.